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Jimsara Pty Ltd Trading as B&B Furniture Plus accepts online orders via the website B&B Furniture Plus.

We apologise in advance for all unforeseen circumstances or disruptions that can happen during your purchase and that will potentially affect the availability or the delivery of our products.

All items marked as “In Stock” and *available for purchase are stocked with our suppliers. *Please note that even if an item shows ‘in stock’ online, it might still be unavailable due to exceptional circumstances such as stock inventory errors, freight or stock damage, or to other reasons beyond the immediate control of the online system. If so, the customer will be alerted via email or mobile text message.

You acknowledge and agree that any Request you submit to us through this Website is a legal offer to us to purchase the goods or services that are the subject of the Request for the specified price (including the delivery, tax and other charges) at the time of the order and under these Terms.  Should we accept your Request, we will acknowledge acceptance of it by sending you an email confirmation.

We reserve the right to reject your offer of purchase, or cancel an order that we haves previously accepted, at any time before delivery and for whatever reason, including but not limited to:

  • not being able to supply goods or services within a reasonable time or at all due to circumstances beyond our control
  • an error on the Website in relation to the goods or services, for example, description, price or image
  • failure to meet payment terms
  • not being able to process or accept your payment
  • the quantity of goods

Where we cancel your order after acceptance we will notify you of cancellation.  We will not be liable to you or any third party if we cancel your order.

We do not accept responsibility for orders where you have failed to supply the correct delivery address.  Please check your order carefully before submitting it as orders may not be able to be changed or cancelled once the order has been accepted by us.

In the event of cancelling your order after payment has been processed, we will refund any money paid to us for that order.

Prices shown include GST with the exception of GST-free items.  The sale of medical aids and appliances is GST-free if they meet all 3 of the following conditions:

  • listed in schedule 3 to the GST Act or in the GST regulations
  • specifically designed for people with an illness or disability
  • not widely used by people without an illness or a disability.

Medical aids and appliances that satisfy all these conditions are GST-free at every point in the supply chain – from manufacturer to consumer., excluding shipping.

GST on Hiring medical aids and appliances:

If medical aids and appliances meet the conditions to be sold GST-free, they can also be hired out GST-free.

Third-party Links:
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Errors, inaccuracies & omissions:
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Dispatch & Delivery Times:

Christmas / New Year 2023/2024
For online orders before 7 December (exc Mobility) are expected to arrive in time for Christmas, after this date not all suppliers can guarantee arrival. For all other purchases please contact us to ensure availability and delivery timeframes. If we have it and can get it to you we will!

B&B Furniture Plus aims to dispatch orders within 2 business day of cleared payment. During periods of high demand, delivery delays may occur. We accept no liability in the event of delayed delivery.  We reserve the right to choose the most appropriate delivery method if a method of delivery is not specified by you at the time of order.

If you have not received your order within 10 business days, please contact us.

Shipping Information:
Shipping costs and options are set out on our website, where it is not known a quote can be provided.  Shipping costs are influenced by the size and weight of the product and your location.  All orders are sent with tracking for peace of mind.

*Please kindly note we do not deliver to PO Boxes/Parcel Lockers.

Standard Delivery Times:
Our orders are dispatched using a number of carriers which include (not limited to) Australia Post, Toll, Aramex, Direct Freight, Couriers Please.  The estimated delivery time frames are:

Off season
For customers in Victoria, approximately 3-8 working days
For customers in NSW, SA, ACT, and QLD, approximately 5-10 working days
For customers in WA, NT, and TAS, approximately 7-14 working days

Peak season
For customers in Victoria, approximately 8 – 13 working days
For customers in NSW, SA, ACT, and QLD, approximately 10 – 15 working days
For customers in WA, NT, and TAS, approximately 12 – 19 working days
For all other tracking please refer to your tracking assignment

International Shipping:
Australia wide only.

Lift Chairs Delivery:
Personalised Lift chair delivery is for Geelong to Portland – Hamilton. – South West Victoria Regions.  We provide free local delivery in Warrnambool VIC 3280, other areas will incur a delivery fee.  For shipping outside these areas, we are happy to provide you with a shipping quote.

Prices for our products are subject to change without notice.  We are committed to offering our customers competitive prices,  Prices displayed online are current at the time of issue but may change at any time and are subject to availability. Prices and availability of items are subject to change at anytime without notice.  From time to time we may run special offers.  As we aim to offer you the best price we can, we do not offer price matching.  We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.  We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service

All orders placed are final once checked out at cart and or payment received, you are not able to change or cancel your order, unless such change or cancellation is required by law,

B&B Furniture Plus does not accept returns unless mutually agreed. Any product shipment returned to us due to the customer’s refusal to accept delivery will not be accepted as a return under any circumstance.

We are committed to honouring consumer guarantees under the Australian Consumer Law, this means we will assist you if the goods:

  • are or become faulty through no fault of your own during the warranty period
  • are not fit for a stated purpose
  • do not match our description or sample
  • have defects that were not obvious or we did not bring to your attention
  • You may be asked to demonstrate that the problem with the goods was not your fault

Who pays for the return of my purchase?
We will cover any associated delivery charges for the return of any products which fail to meet the consumer guarantees as per the Australian Consumer Law,  provided they are returned to us using the recommended shipping method.  Any return delivery charges will be added to your refund amount once processed. We will also refund the cost of the original delivery and pay for the delivery of any replacement item.

For any ‘change of mind’ returns, it is your responsibility to cover all delivery charges incurred.  The item must be unopened and in its original packaging.  Please ensure your item is packed securely to protect it from any damage in transit.  We cannot be responsible for any items damaged or lost during return transit.  Once the item is received by us and meets the change of mind policy a refund will be returned to you using the original payment method.

Please contact us before any return.

Missing Order:
If there is any problem with the items supplied in the order- for example, any components missing, then please contact us, and we will do our best to rectify the issue.

Return to sender:
Any parcels returned to sender will be re-shipped at the cost of the customer, and we will not be held responsible for parcels that are redirected to a local post office for collection. Please ensure your delivery address is accurate, as we cannot be held responsible for a delayed parcel due to incorrect entry of details.

Age of Consent:
In placing an order with us you are declaring that you are of the proper legal age to purchase the selected item or items. Should we discover that you are not legally entitled to be purchasing these goods, we will not be obliged to complete the transaction.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.  We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.  You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Jimsara Pty Ltd ta B&B Furniture Plus our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold harmless Jimsara Pty Ltd ta B&B Furniture Plus and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.  These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).  Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

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